Top Support Topics
These items tend to be the most often encountered issues clients tend to face, and it’s a good place to start your search
Remote Access – Launch the TeamViewer application so we can see and control your PC. We use the TeamViewer remote access for training and support. PDF Link
Report Activation – How to enable a report that is grayed-out in your OPAS menu. PDF Link
Installation / Updates
Workstation Installation – To install OPAS on any computer in your organization you need only one file: WorkstationSetup.exe. This file is likely already in the OPAS folder on the server (it was probably placed there when OPAS was installed) or you can download it from this web site (contact Technical Support for the password).
Once on the site, scroll down to the Workstation file and download it:
Once you have the WorkstationSetup file, follow the appropriate instructions below:
- Install OPAS on a Workstation – if your organization uses a SQL Server database
- Install OPAS on a Workstation – if your organization uses a FoxPro database